Meal Plans
Online Payment Help
I cannot find the link for the payment site!
The link is located in both the Resident and Commuter Meal Plan sections of this site. Or, https://www.sodexoeducation.com/segment_0260/district_0315/cam/Entry2/
The online payment web site will not let me type in my student's name!
After you login, there will be a blue oval that says, "Manage my account" on the right hand side of the screen below the meal plans. Click on this and you be given the ability to type in a student name and ID number. Make sure to click on the red disk icon to save that student to your account. Now click "proceed" and you will be taken back to the main screen.
After I select the student's name, and push the little red button nothing happens!
When you click the little red button, your purchase is added to your shopping cart. You will need to click on a big red button to approve all of the purchases in your shopping cart and move on. On some computers, you may have to scroll down to see the big red button. After you click on the big red button, the website will ask for your payment information.
I forgot my username or password!
If you forgot your password, there is a blue oval underneath the login screen that says, "Lost Password?" Click on this, and it will prompt you to type in your username (usually your e-mail address). Type in your e-mail address and it will e-mail you your password. If you prefer, you can create a new login with a new username. Local dining services management at Eastern University do not have access to your login information or credit card data.
I do not know my student's ID number!
Usually this is not a problem since we rarely have two students with the same name on campus, and we will look up your student's ID number when we recieve your payment. You can fill in the box by typing in a telephone number, or any other number you like. (Please do not use a Social Security number; Dining Services does not have access to student Social Security numbers.) If there is a problem, we will contact you via e-mail.
How long does it take for my online deposit to appear in the student's account?
1-2 business days.